Privacy Policy
Effective Date: 24 July 2026
Last Updated: 24 July 2026
Privacy Policy
At AMAF Tours (operated by Almostawa Alfakher Tourism L.L.C.), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
When you contact us, make a booking, request a quotation, subscribe to our newsletter, or use our services, we may collect:
Providing personal information is voluntary, but certain services cannot be provided without the required information.
Non-Personal Information
We may automatically collect technical information including:
This information helps us improve our website and user experience.
2. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.
Please refer to our separate Cookie Policy for additional information.
3. How We Use Your Information
We use your information for legitimate business purposes, including:
4. Legal Basis for Processing
Depending on your location and applicable law, we process personal information based on:
5. Payment Information
Payments made through our website are processed by trusted third-party payment providers.
We do not store complete debit or credit card information on our servers.
Payment providers process your payment information in accordance with applicable security standards, including PCI DSS where applicable.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
However, we may share information when necessary with:
Information is shared only when necessary to provide our services or comply with legal obligations.
7. International Transfers
As an international tourism company, your personal information may be transferred to countries outside the United Arab Emirates for the purpose of:
Where required, we implement appropriate safeguards to protect your information during international transfers.
8. Data Retention
We retain personal information only for as long as necessary to:
After the retention period expires, information will be securely deleted or anonymized where appropriate.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
These measures include:
While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
10. Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you:
You may unsubscribe at any time by:
We will promptly process your request.
11. Your Rights
Subject to applicable law, you may have the right to:
To exercise these rights, please contact us using the details below.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
13. Children's Privacy
Our services are not directed toward children under the age of 18.
We do not knowingly collect personal information from children without the consent of a parent or legal guardian where required by law.
If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.
14. Compliance with UAE Laws
We process personal information in accordance with applicable laws and regulations of the United Arab Emirates, including, where applicable, UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL) and other relevant legal obligations.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, the "Last Updated" date at the top of this page will be revised.
We encourage users to periodically review this page to stay informed about how we protect their information.
Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:
AMAF Tours
Almostawa Alfakher Tourism L.L.C.
Address: Office 2001R, 20th Floor, Al Saqr Business Tower, Sheikh Zayed Road, Dubai, United Arab Emirates
Email: info@amaf.tours
Phone: +971 4 880 3446
Website: www.amaf.tours
We will make reasonable efforts to respond to all privacy-related enquiries promptly.
